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Document
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Date
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Remarks
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OPEN
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| My letter to Mr. Thomas F. Carrato Executive Director TRICARE Management Activity Skyline 5, Suite 810, 5111 Leesburg Pike Falls Church, VA 22041-3206 Subject: "What it's really like in the field" |
February 24, 2002
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An early warning from me to the TRICARE Management Activity about serious problems in the enrollment billing system. |
01
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| My letter, December 6, 2002 to Dr. Windenwereder
Jr. Subject: "Attention to Detail and Better Business Practices Urgently Needed by DOD Contractor, Health Net Federal Services" |
December 2, 2002
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My request to have Tricare enrollment billing statements printed either in duplicate or with a "tear off", so the beneficiary can keep a copy -- a "tip of the iceberg" part of the problem. |
02
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| DOD response to my letter of December 6, 2002. (Letter with Enclosure) |
January 6, 2003
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Contractor enrollment billing documents will have new contrator name and will be a two-part document. |
03
(2 pages) |
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| Tricare billing statement dated 08/18/2004 for the period 10/01/2004 - 09/30/2005 |
August 18, 2004
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My note on this document indicates that I did not renew for Tricare Prime coverage after 30 September, 2004. Could I have renewed for the one fiscal quarter in question? |
04
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| Tricare billing statement dated 12/07/2004 for the period 01/01/2005 - 03/31/2005 |
December 7, 2004
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This document indicates that I did pay for the period 1 October 2004 to 31 December 2004. |
05
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| "Letter of Disenrollment", January 18, 2005 from James A. Johnson, Rear Admiral, US Navy, Regional Director, TriWest Healthcare Alliance, 1541 North 28th Ave., Phoenix, Arizona 85053 |
January 18, 2005
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"This letter is to notify you of disenrollment from TRICARE Prime as of 30 September 2004 because of your reported disenrollment." |
06
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| Letter from TriWest Healthcare Alliance, February 2, 2005, Karen Bruns, Director, Congressional and Customer Relations, TriWest Healthcare Alliance, 1541 North 28th Ave., Phoenix, Arizona 85053 in response to my 21 January 2005 e-mail complaint. |
February 2, 2005
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TriWest Healthcare Alliance reply is in general terms and is inadequate in regard to accounting for missing funds. |
07
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| My indignant letter to TriWest Healthcare Alliance, Karen Bruns, February 9, 2005 with copy to David J. McIntyre, Jr. President and CEO, TriWest Healthcare Alliance. |
February 9, 2005
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TriWest Healthcare Alliance needs to show DOD 'proof positive' that funds are accounted for. Follow-up action of a DOD IG investigation may be in order. |
08
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To
find this page again, go to www.ojlubke.com
,
then in the SUPER INDEX and look under "Tricare Enrollment Defugelty" |